-Tim and Melissa Hoeppner

“We felt it was important to express our appreciation to Jay, John, Jack, Shelly and their workman, in particular Kyle, Danny and Matt for the wonderful job they did on the extensive remodel of our home. I say extensive, because essentially, J&J removed the roof and second floor of our house, removed all the partitions on the first floor as well as all the electrical and mechanical systems, and built a new second floor along with adding a third floor with all new systems. The project included removing all the aluminum siding and replacing it with brick and cedar, installing high-end custom counter tops and cabinets, hardwood floors and a walk out bay window that serves as our breakfast nook. A custom ceiling was installed in the dinning room, vaulted ceilings in the master and guest bedrooms, and vaulted ceilings with skylights in the master and second bathrooms. Fireplaces were added in the family room and the master bedroom. All this work was professionally thought through and completed to our complete satisfaction and joy. The work was truly extensive and the results were better than we had expected.

We had heard all the horror stories regarding house construction prior to starting our home project and are aware of several others horror stories just in our neighborhood since completing our project. As time has past, we have become more appreciative of our experience, an experience that never left us feeling alone, but always feeling like we were in partnership with people that had our best interest at heart.

To describe our experience, it first begins with communication. Jay was our point person for construction and Shelly for materials ordering. These people are incredibly responsive and responsible. I could always get a hold of either of these people and talk with them daily. Building a home or completing an extensive remodeling project is an interactive process. Things change, new ideas come up, challenges arise; there was not a day I did not touch bases with Jay, and some days five times or more. Jay was always available, always responsive and amazingly always positive about working through whatever came our way. Similarly, Shelly was responsive, knowledgeable and encouraging in making all our numerous materials selections- Her patients was much appreciated.

With regards to their construction knowledge and workmanship, we were very pleased. J&J’s crew had worked together for a long time, knew each other well and knew the ins and outs of what they were doing. By example, this team had removed our roof and second floor, framed the second and third floor, and had it re-roofed and shingled in a matter of four days. From what I could tell, the workmanship was very good. What I particularly appreciated were several suggested framing and architectural changes that Jay and his workmen made to me in the field, which actually took them a bit more time, but made the house look and work better. This gave us a true sense that they were taking pride in their work and cared about creating a home with which we would be happy. Along the way, we ran into several construction issues and cost increases (all of the cost increases were the result of changes that we made to the scope of the work). These are often the times when contractors will take advantage of the homeowner. During all of these discussions and negotiations. I did not once feel that I was being taken advantage of. Jay was forthright, honest and amenable and all our issues were worked out to both our satisfaction. What more could we ask for!

The J&J Construction crewmembers were professional, respectful and pleasant. Over the course of the project we developed a relationship with several of the guys. As work was completed, and the final finishes were in place, these workman took care not to damage floors, walls, cabinets and countertops.

One year after completion of our home, we provided J&J with a short list of items, which we wished them to fix or adjust under the one year warranty. These items were quickly taken care of to our complete satisfaction.

All in all, our home construction experience was a good one, which we here is very unique. We feel fortunate to have selected J&J Construction, and are more than willing to write and sign our name to this letter of recommendation in hopes that their good work will benefit their business in future work.”